The second-hand marketplace Users Share Frustration About Size Changes

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Reaction

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.

The company said the revised method more closely matches other platforms.

It has advised users to review their products and manually change the size if necessary, which has left users frustrated.

Sizing System Modifications

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The updated approach includes a letter and a range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

Shopper Experiences

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Required Changes

A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods after backlash from users.

Bryan Simpson
Bryan Simpson

A full-stack developer passionate about creating efficient web solutions and sharing knowledge through tutorials and open-source projects.